WEBSITE DISCLAIMER
Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following disclaimer, together with our terms and conditions of use.
The information contained in this website is for general information purposes only and is provided by Blueprintcoaching.com.au. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. You need to make your own enquiries to determine if the information or products are appropriate for your intended use.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you may be able to link to other websites which are not under the control of Blueprintcoaching.com.au. We have no control over the nature, content and availability of those websites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Blueprintcoaching.com.au takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
COPYRIGHT NOTICE
This website and its contents are the copyright of Blueprint Coaching – © 2026. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following. You may print or download contents to a local hard disk for your personal and non-commercial use only. You may copy some extracts only to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
You may not, except with our express written permission, distribute or commercially exploit the content. You may not transmit it or store it on any other website or other form of electronic retrieval system.
YOUR PRIVACY
Last updated: 27 June 2026
SECTION 1: ABOUT THIS POLICY
At Blueprintcoaching.com.au, we take your privacy seriously. This policy explains in plain language what personal information we collect when you use our website, why we collect it, how we keep it safe, and what rights you have.
We handle your information in line with the Australian Privacy Act 1988, the Australian Privacy Principles (APPs), and the Privacy and Other Legislation Amendment Act 2024.
This policy covers any information collected through our website, online store, emails, and social media.
SECTION 2: WHAT WE COLLECT
When you make a purchase, create an account, sign up for our emails, or contact us, we may collect:
- Your name and contact details (email, phone, address)
- Your business name and ABN (if applicable)
- Billing and shipping addresses
- Payment details (processed securely by our payment provider and never stored on our servers)
- Any messages, questions or feedback you send us
- Survey responses
- Social media handles (if you share them with us)
When you visit our website, we automatically collect some technical information:
- Your IP address and approximate location
- Browser type and device information
- Which pages you visit, how long you stay, and where you came from
- Cookie data (see Section 7)
SECTION 3: WHY WE COLLECT YOUR INFORMATION
We only collect information when we have a good reason to. Here is how we use it:
- To fulfil your order: processing your purchase, arranging delivery, sending receipts and updates
- To run your account: setting up and managing your account, saving your preferences
- To communicate with you: responding to your questions, sending support replies
- To send you marketing: newsletters and offers, only if you have opted in
- To improve our website: understanding how people use our site so we can make it better
- To keep things secure: detecting fraud and protecting our website and customers
- To meet legal requirements: tax record-keeping and responding to legal requests
We only send marketing emails to people who have asked for them. You can unsubscribe at any time by clicking the link in any email or contacting us.
SECTION 4: AUTOMATED TOOLS AND AI
We may use automated tools or artificial intelligence to help run our business, for example:
- Recommending products based on what you have browsed or purchased
- Screening orders for potential fraud
- Using chatbots to answer common questions
- Analysing website traffic to spot trends
We do not use automated tools to make important decisions about you without a real person checking first. If you have concerns about how an automated tool has been used, contact us, and we will have someone review it.
SECTION 5: WHO WE SHARE YOUR INFORMATION WITH
We never sell or rent your personal information.
We do share it with a small number of trusted service providers who help us run our business. These include our payment processor, email platform, website host, analytics provider, advertising platforms, and shipping provider. Each of these providers is only allowed to use your information for the specific service they provide to us. They are required to keep it secure and confidential.
We may also share your information if we are legally required to do so, for example, in response to a court order or government request. If our business is sold or merged with another, your information may be transferred to the new owner under a confidentiality agreement.
SECTION 6: KEEPING YOUR INFORMATION SAFE
We take reasonable steps to protect your information, including:
- Encrypting data sent between your browser and our website (SSL/TLS)
- Restricting access so only staff who need it can see your information
- Using secure, encrypted storage for sensitive data
- Running regular security checks
No system is completely secure, but we do our best to protect your information.
We only keep your information for as long as we need it. As a guide:
- Purchase and payment records: 7 years (required by tax law)
- Your account details: while your account is active, plus 2 years
- Marketing preferences: until you unsubscribe, plus 1 year
- Support messages: 3 years after your issue is resolved
- Website analytics: 26 months
- Cookie consent records: 12 months
When we no longer need your information, we securely delete or anonymise it.
SECTION 7: COOKIES
Cookies are small files saved on your device when you visit our website. They help our site work properly and let us understand how people use it.
We use four types of cookies:
- Essential: keeps the site working (e.g. your shopping cart). Always on.
- Analytics: helps us see how people use the site. You can opt out.
- Marketing: used to show you relevant ads. You can opt out.
- Preferences: remembers your settings and choices. You can opt out.
When you first visit our website, you may see a cookie banner that lets you opt out of non-essential cookies. You can also manage cookies through your browser settings.
SECTION 8: WHAT HAPPENS IF THERE IS A DATA BREACH
If there is a data breach that is likely to cause you serious harm, we will:
- Notify the Office of the Australian Information Commissioner (OAIC) as soon as possible
- Let you know what happened, what information was involved, and what you can do to protect yourself
- Take steps to contain the breach and reduce any further risk
This is in line with the Notifiable Data Breaches scheme under Part IIIC of the Privacy Act 1988.
SECTION 9: CHILDREN'S PRIVACY
Our services are not aimed at anyone under 18. We do not knowingly collect personal information from children. If we find out a child under 18 has given us their information without parental consent, we will delete it as quickly as possible.
If you are a parent or guardian and think your child has shared their information with us, please contact us straight away. We will comply with the Children's Online Privacy Code currently being developed by the OAIC, which is expected to come into effect by December 2026.
SECTION 10: YOUR RIGHTS AND YOUR RIGHT TO TAKE ACTION
Under Australian privacy law, you have the right to:
- Ask us what personal information we hold about you
- Ask us to correct any information that is wrong or out of date
- Ask us to delete your personal information (where we are not required by law to keep it)
- Make a complaint if you think we have mishandled your information
To exercise any of these rights, contact us using the details in Section 13. We will respond within 30 days.
Since June 2025, the Privacy and Other Legislation Amendment Act 2024 gives individuals the right to take legal action for serious invasions of privacy. We encourage you to contact us first so we can try to sort things out directly.
SECTION 11: LINKS TO OTHER WEBSITES
Our website may link to other websites. We are not responsible for the privacy practices of those sites, so we encourage you to read their privacy policies before giving them any personal information.
SECTION 12: CHANGES TO THIS POLICY
We may update this policy from time to time. When we make changes, we will update the date at the top and post a notice on our website. If we make a major change that affects how we handle your information, we will do our best to let you know by email.
SECTION 13: CONTACT US
If you have any questions about this policy, want to exercise your privacy rights, or want to make a complaint, please get in touch at nicky@blueprintcoaching.com.au. We aim to respond within 48 hours and to resolve any complaints within 30 days.
If you are not happy with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on 1300 363 992.
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern Blueprintcoaching.com.au's relationship with you in relation to your use of this website.
By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to Blueprintcoaching.com.au and “You” and “Your” refers to you, the client, visitor, website user or person using our website.
SECTION 1: AMENDMENT OF TERMS
We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and Blueprintcoaching.com.au's rights and obligations to each other.
SECTION 2: LIMITATION OF LIABILITY
It is an essential precondition to you using our website that you agree and accept that Blueprintcoaching.com.au is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.
It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
SECTION 3: COMPETITION AND CONSUMER ACT
Our goods and services come with guarantees that cannot be excluded, modified or restricted under the Australian Consumer Law and are in addition to any manufacturer or supplier warranty.
For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), Blueprintcoaching.com.au's liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.
You must be over 18 years of age to use this website and to purchase any goods or services.
SECTION 4: DELIVERY OF GOODS
Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Delivery may take between 2 and 14 days, depending on the delivery option. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of Blueprintcoaching.com.au.
Digital goods are delivered immediately. Please be aware there are inherent risks associated with downloading any software and digital goods. Should you have any technical problems downloading any of our goods, please contact us so we may try to assist you.
SECTION 5: RETURNS AND REFUNDS
Blueprintcoaching.com.au handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.
Should you wish to return your order, please notify us within [number] days of purchase with a valid reason for return. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Unopened goods will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of Blueprintcoaching.com.au.
SECTION 6: LINKS TO OTHER WEBSITES
Blueprintcoaching.com.au may from time to time provide on the website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between Blueprintcoaching.com.au and the owners of those websites. Blueprintcoaching.com.au takes no responsibility for any of the content found on the linked websites.
Blueprintcoaching.com.au's website may contain information or advertisements provided by third parties for which Blueprintcoaching.com.au accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. We are making a 'recommendation' only and are not providing any advice nor do we take any responsibility for any advice received in this regard.
SECTION 7: DISCLAIMER
To the fullest extent permitted by law, Blueprintcoaching.com.au absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. Blueprintcoaching.com.au gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or server is free of viruses or any other harmful components.
Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information on the website or as to the correctness, suitability, accuracy, reliability, or otherwise.
It is your sole responsibility and not the responsibility of Blueprintcoaching.com.au to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.
SECTION 8: YOUR PRIVACY
At Blueprintcoaching.com.au, we are committed to protecting your privacy. We use the information we collect about you to maximise the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read our separate Privacy Policy carefully.
You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our secure servers. Blueprintcoaching.com.au's secure server software encrypts all customer information before it is sent to us. Furthermore, all customer data collected is secured against unauthorised use or access. Credit card information is not stored by us on our servers.
SECTION 9: THIRD PARTIES
We do not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and assist in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.
SECTION 10: DISCLOSURE OF INFORMATION
Blueprintcoaching.com.au may be required, in certain circumstances, to disclose information in good faith and where Blueprintcoaching.com.au is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.
SECTION 11: EXCLUSION OF COMPETITORS
If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of Blueprintcoaching.com.au. Blueprintcoaching.com.au expressly excludes and does not permit you to use or access our website, to download any documents or information from our website or obtain any such documents or information through a third party. If you breach this term then Blueprintcoaching.com.au will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. Blueprintcoaching.com.au reserves the right to exclude and deny any person access to our website, services or information in our sole discretion.
SECTION 12: COPYRIGHT, TRADEMARK AND RESTRICTIONS OF USE
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.
Blueprintcoaching.com.au expressly reserves all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it on any other website or other form of electronic retrieval system.
SECTION 13: WHOLE AGREEMENT
These terms and conditions represent the whole agreement between you and Blueprintcoaching.com.au concerning your use and access to Blueprintcoaching.com.au's website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.
SECTION 14: EXCLUSION OF UNENFORCEABLE TERMS
Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.
SECTION 15: EDUCATION OR LIFE COACHING
By using our services, you agree that Blueprintcoaching.com.au is not to be held liable for any decisions you make based on any of our services or guidance and any consequences, as a result, are your own. Under no circumstances can you hold Blueprintcoaching.com.au liable for any actions you take nor can you hold us or any of our employees liable for any loss or costs incurred by you as a result of any guidance, advice, coaching, materials or techniques used or provided by Blueprintcoaching.com.au.
All our information on both the website and in consultations is intended to assist you and does not in any way, nor is it intended to substitute professional, financial or legal advice. Results are not guaranteed and Blueprintcoaching.com.au takes no responsibility for your actions, choices or decisions.
SECTION 16: JURISDICTION
This agreement and this website are subject to the laws of QLD and Australia. If there is a dispute between you and Blueprintcoaching.com.au that results in litigation then you must submit to the jurisdiction of the courts of QLD.